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FAQ

  • Why are FAQs important?
    FAQs (Frequently Asked Questions) are an ideal way to help visitors to your site quickly find answers to commonly asked questions about your business and to create a better browsing experience on the site.
  • What is the FAQ section?
    The FAQ section contains information about your business such as "Which regions do you ship to?", "What are your working hours?" or “How can I book your services?” It can be used to quickly answer frequently asked questions such as:
  • Where can I add my FAQs?
    FAQs can be added to any page on your site or your Wix mobile app, where members can access them anytime, anywhere.
  • How can I add a new question and answer?
    To add a new FAQ, follow these steps: 1. Go to Manage FAQs from your site's control panel or Editor 2. Add a new question and answer 3. Assign your FAQ to a category 4. Save and publish. You can come back and edit your FAQs at any time.
  • How do I edit or remove the Frequently Asked Questions topic?
    You can edit the title from the FAQ Settings tab in the Editor. To remove a title in your mobile app, go to the Site and App tab in your Wix Owner app.
  • Can I add an image, video or GIF to an FAQ?
    Yes. To add media, follow these steps: 1. Go to Manage FAQs from your site's control panel or Editor 2. Create a new FAQ or edit an existing one. 3. Click the video, image or GIF icon from the reply text box 4. Add media from your library and save.
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